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Risk Reduction: Controls, Policies & Procedures

This workshop is available via the following modes of delivery:

  • In-house training: Make an in-house training enquiry to have this course delivered at your organisation
  • Expression of interest: Let AFMA know that you are interested in attending a public workshop in your city

TITLE: Risk Reduction: Internal Controls, Policies & Procedures
CE: 6.5hrs Regulation & Compliance
FEE: Member - $935.00 including GST
Non Member - $1,166.00 including GST
available via in-house or
expression of interest


This one-day interactive workshop will provide participants with a detailed understanding of how implementing effective internal controls can reduce organisational risk. Weak internal controls lead to errors in information and decision-making, as seen by high-profile examples such as Barings, Allied Irish and others.

Examining the criteria for good policy and procedures, the workshop offers participants the opportunity  via group discussion, case studies and activities to demonstrate the practical application of the information learned and identify appropriate solutions for their organisation.

Who is it for?

This course will be of particular value and relevance to those requiring an introduction to the processes, terminology, techniques and tools of risk management in the financial services industry. It is of particular benefit to those in internal audit, policy and procedure writers and middle office and operations middle management. 

What will you learn?

This workshop will help you to understand effective internal controls and how they support all aspects of a business. You will be able to:

  • define the purpose and benefits of internal controls
  • describe the main tools available and the process for developing new ones
  • evaluate the limitations of internal controls
  • identify weak internal controls
  • argue the need for policies and procedures
  • prepare clear policies and procedures
  • apply internal control principles conceptually to your own organisation to reduce risk.


Susan Campbell, Consultant, Argyll Financial & Treasury Consultants

Susan Campbell is a leading risk management expert with substantial experience in senior roles in the finance and corporate sectors. Susan worked for many years with major banks in Melbourne and London as a treasury advisor to Australian and international firms before a subsequent appointment to the role of the Treasurer for Sussan Corporation, a large Australian property and retail group. She has also held a senior lecturer position at RMIT University.

For the last 20 years Susan has run a successful consulting business, ARGYLL, specialising in treasury operations, transactional banking, risk management and internal controls. She also presents and writes for various professional bodies in Australia and overseas.

Susan is a non-executive director of Heritage Bank and Benetas Aged Care and serves on their risk committees. Her role at Heritage Bank, Australia’s largest member-owned bank, gives Susan direct experience and insight into the role of good risk management in financial institutions.


Identifying internal controls are things we do every day and we may not realise what we're doing is an 'internal control' of managing a specific risk.

Good combination of the presenter providing input and group discussion.

I strongly recommend this course and facilitator. It was outstanding.

The passion of the presenter for the topic greatly added to the value of the course.