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Risk in Focus: Conduct Risk

Over the past few years, losses associated with conduct risk around the world have far exceeded credit risk and market risk losses. AFMA’s Risk in Focus: Conduct Risk explores the nature and incidence of this risk category.
The workshop will scrutinise evolving risk management practices in financial markets and analyse case studies to highlight the lessons we can learn from the recent past. The workshop will discuss ASIC’s definition of conduct risk and statements about it and compare these with the approach taken by APRA and the UK’s Financial Conduct Authority.

TITLE: Risk in Focus: Conduct Risk
CE: 6hrs
FEE: Member - $825.00 including GST
Non Member - $1,034.00 including GST
Sydney Aug 28, 2019
9:00am - 5:00pm

About the Speaker

Susan Campbell, Consultant, Argyll Financial & Treasury Consultants

Susan Campbell is a leading risk management expert with substantial experience in senior roles in the finance and corporate sectors. Susan worked for many years with major banks in Melbourne and London as a treasury advisor to Australian and international firms before a subsequent appointment to the role of the Treasurer for Sussan Corporation, a large Australian property and retail group. She has also held a senior lecturer position at RMIT University.

For the last 20 years Susan has run a successful consulting business, ARGYLL, specialising in treasury operations, transactional banking, risk management and internal controls. She also presents and writes for various professional bodies in Australia and overseas.

Susan is a non-executive director of Heritage Bank and Benetas Aged Care and serves on their risk committees. Her role at Heritage Bank, Australia’s largest member-owned bank, gives Susan direct experience and insight into the role of good risk management in financial institutions.

Who is it for?

This workshop is ideal for individuals working in financial services organisations who need a understanding of the cause and nature of conduct risk in financial markets. After attending the workshop, you should be able to relate the information you have learned back to your own workplace, with greater understanding of the responsibilities and risks associated with your role. The workshop assumes that attendees have basic pre-existing knowledge of financial markets and risk management.

What will you learn?

By the end of this workshop, you should be able to explain:

  • where conduct risk fits in the risk framework
  • the three main drivers of conduct risk
  • the four foundation elements of a good conduct risk culture
  • good practice action points for managing conduct risk
  • conduct risk in the product development process


Thoroughly enjoyed the whole workshop! It was fantastic! The open discussions were great.

Open and stimulating discussion of diverse views across many topics.

Susan was absolutely excellent! Thank you so very much, sincerely appreciated.

Very comprehensive and useful for risk management.